FAQ

Return Policy

We create all items custom-made. There are no returns or exchanges unless there is an issue with the garment, such as a hole or rip. For any refunds we will need picture proof of the order.

What If the colors of the print do not match my artwork?

All monitors display RGB values, while DTG Prints are made on CMYK values, so there may be slight color differences. We advise making a sample order before placing a wholesale order to ensure accurate colors. Even if you've had a sample printed elsewhere, we still recommend placing a sample order with us, as print shops vary, and no two prints will match exactly. Some prints may appear slightly different in color due to variations in garment dyes, which is normal. Ex you placed an order of 100 Shirts 5-10 of the shirts could be 1 shade off on the print due to the dye process of the garments.

What if you did not print my art work at the dimensions I requested!

We print print-ready artwork. We do not proof or check dimensions before printing. It is your responsibility as a customer to ensure your artwork is print-ready. Our online designer gives you the flexibility of adjusting the artwork to whatever dimensions you need. You can also use AI or Photoshop for more control before uploading your image.

Turnaround Time

Our turnaround time is. 5-10 business days, but we try to have all orders shipped within 5 business days.

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